Resume
Because my background spans multiple disciplines, I tailor my resume to each opportunity. If you’d like a version focused on:
UX research & strategy
Product & service design
Content & instructional design
AI-enhanced learning solutions
...I’m happy to share! Just get in touch or connect on LinkedIn.
The general story…
I’m an experience strategist, instructional designer, and longtime UX nerd who’s spent over 25 years helping people learn, adapt, and thrive through design.
My work spans product and service design, learning experience design, and most recently, the integration of AI tools into content strategy and training. Whether I’m leading a user research sprint, building a scenario-based course, or prototyping an AI-powered learning tool, I bring curiosity, clarity, and a knack for making complex topics feel human.
Core expertise.
UX Research & Strategy – Deep experience in discovery, research, synthesis, and experience modeling
Learning Experience Design (LXD) – Instructional design grounded in ADDIE, Bloom’s, and Gagné’s principles
Content Design – From interface microcopy to full curriculum, with a clear, engaging voice
AI-Powered Learning – Prompt design, custom GPT creation, and experimentation with ChatGPT, Claude, and more
Cross-Functional Leadership – Team building, mentoring, and facilitation in both agile and waterfall environments
Tools I use.
Google Suite, Office 365, Adobe CC, Figma, Miro, Articulate 360 (Rise + Storyline), Canva, Notion, AI platforms (ChatGPT, Claude), and more
You can also browse my case studies across roles and industries, available on the Overview.